Goods which prove unsuitable may be returned for refund, credit note or exchange if they are returned to us within 14 days of receipt. This will incur a charge of 65% should your returns fall outside of the below conditions:
- Items are returned carriage paid.
- Items must be in a re-saleable condition, dismantled where appropriate, unmarked and in original packaging.
- Items must be returned unused in their original condition; in the original undamaged packaging (we reserve the right to levy a charge to replace damaged or defaced packaging).
- Any item has been returned for any reason other than a product fault or a mistake we have made, you will be refunded the cost of the goods but we will not refund the original postal cost incur by the Seller or the postal charge for returning the product to us. This does not affect your statuary rights.
- We cannot accept returns on any items, which have been specially manufactured or ordered for you.
- You must get returns authorisation from us by contact us and receiving a unique returns number before returning the goods.
- We cannot except responsibility for undelivered returned parcels, please obtain proof of posting and adequate insurance for loss or damage.
- We are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.
If any item supplied develops a fault within its warranty period from date of receipt you must inform us before returning the item and we will inform you of the returns procedure.
Your money will be refunded within 14 days of the receipt of the returned goods.